Empire Tickets "Makes Life an Event"
Empire Tickets’ motto, “Make Life an Event,” sums up the vision for the company. “I want to build a brand that goes beyond good seat locations and ticket prices,” President Robbi Raitt says. “Experiences that will last a lifetime are priceless, and we are inspired by that. ‘Make life an event’ is reflected in every element of our customer experience, from your first phone call to place an order or ask about a show, to the moment the usher reads your tickets and seats you for the experience of a lifetime.”
Raitt and his colleagues have built a business that provides premium event experiences to customers worldwide. Tickets available from Empire include all of the nation’s best events, from the Masters and the Super Bowl to NASCAR, Wicked and the Rolling Stones. And, Empire focuses on more than just providing tickets.
“In addition to making our customers feel like VIPs, we go out of our way to make the entire event experience as positive as possible,” explains Raitt. “For events like the Masters, for example, clients need more than tickets – they have to arrange for housing, travel and other logistics. Some brokers believe that once they have sold you a ticket, their job is over. We go the distance to keep the customer happy – from booking hotels, limousines, and shuttle service to arranging group sales and providing access to parties.”